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Systems Engineer

MacStadium is the leading managed Mac hosting solution in the world located in Atlanta, GA.  We offer the only enterprise-class hosting solution for Apple Mac computers, providing critical infrastructure for iOS and macOS developers at leading tech companies, big enterprises, and more.  MacStadium is part of an ecosystem where apps and programs are built that are changing the way people live. It’s likely that numerous apps on your iPhone were built or tested in MacStadium’s data centers.

We are seeking an experienced Systems Engineer to be based out of our Tukwila, WA location. This position is a 1st-shift opportunity with the hours being 8:00 am PT to 5:00 pm PT. You will contribute and assist in the design of current and future customer solutions. Moreover, you will work to deploy and troubleshoot existing and future IaaS solutions. You will be responsible for actively contributing and implementing current best practices as well as working to implement the best available solutions to help scale MacStadium's solutions for the future. We are a collaborative team that is constantly working together to provide the absolute best experience for our customers.

What you will be doing:

  • Partner with Senior Director of Engineering and fellow engineers to design, deploy and support optimal solutions to service MacStadium customers
  • Establish standard solutions that help to differentiate MacStadium in the market place
  • Collaborate across the organization to influence design direction and shape solution delivery to promote uptime and reliability
  • Troubleshoot IaaS issues as well as customer specific issues as required
  • Monitor and respond to customer reported issues via a ticket system, providing continuous updates to management and customers on progress
  • Assist in the maintenance of the infrastructure and customer environments to further the growth and stability of the MacStadium offerings
  • Work with Data Center Managers and Systems Engineers to ensure the best possible experience for our customers
  • Stay abreast of industry trends and current and emerging technologies that could benefit MacStadium and its customers
  • Assist Sales in responding to customers' design needs

What skills and experience you need to have:

  • Bachelor’s degree; Computer Science, Management Information Systems or Engineering/Science preferred
  • 3+ years’ experience as a Systems Engineer
  • Experience building and supporting VMWare virtual environments (ESXi, vCenter)
  • Experience with operating systems including OSX/MacOS, Windows, Linux, CiscoIOS
  • Experience with networking and network troubleshooting
  • Experience with racking and stacking of infrastructure components
  • Working knowledge of Cisco ASA with Firepower
  • Working knowledge of Nexus 9K/7K/5K/2K
  • Working knowledge of dynamic routing – OSPF and BGP
  • Effective communication, strong interpersonal skills and excellent team player
  • Self-motivated, driven and strong problem-solving skills

What you will get:

  • The opportunity to work with an early stage company that has proven to be the leader in Mac hosting solutions with people that are excited to come to work every day.
  • The opportunity to work with an innovative and creative team at a state of the art Data Center.
  • Competitive pay and excellent benefits

MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. 

All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she will provide MacStadium services

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